SHIPPING & RETURNS

Shipping Policy

We currently only ship within the united States. We do not shop internationally. Please allow 3-5 business days fro processing. We will provide tracking information on your order.

 

Standard Shipping is available If you would like to request a different shipping method, please contact us at (855) 420-8100 ext 3.

Return & Exchange Policy

  1. Returns.

    1. The following procedures will apply to all return of Products from Reseller to Solutions by Dave under this Agreement (“RMA Procedures”): For all returns, Reseller must first notify Solutions by Dave in writing of the reason for the return and request a return material authorization (“RMA”) number. Within five (5) days after its receipt of the RMA number, Reseller may ship to Solutions by Dave, and shall include a notation of the RMA number, sufficient information to identify the original Purchase Order, and a brief statement explaining the reason for return. Any Product returned to Solutions by Dave without an authorized RMA number may be returned to Reseller, freight collect. If Solutions by Dave determines that any returned Product was not eligible for return, Solutions by Dave will return the Product to Reseller at Reseller’s expense and risk, along with a written statement setting forth the basis for Solutions by Dave’s conclusion that the returned Product was not eligible for return, and Reseller agrees to pay Solutions by Dave’s reasonable costs of handling and testing. The right to return Products is extended only to Reseller, and Solutions by Dave will not accept returns directly from Reseller’s Customers or users of Reseller’s products. The right to return Products shall not apply to any used or modified Products.

WHOLESALE

info@SolutionsByDrDave.com

500 W Crosstown Parkway

Kalamazoo, MI 49008 

Tel: 855-420-8100   

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